Your participants are searching for you right now.
12,000 NDIS providers don't have a website. Thousands more have outdated ones that aren't generating enquiries. Launchpad fixes both — a professional website, custom domain, and business email, fully managed for $99/month.
We start with a proven template and tailor it to your services. Want changes? Just ask — we handle everything.
Sound familiar?
"We don't have a website"
You're a great provider but invisible online. Support coordinators can't find you. Families can't research you. You're losing referrals to providers with websites — even ones doing worse work than you.
→ We'll have you live in 24 hours.
"We paid $5,000 for a site years ago"
It hasn't been updated since. It's not mobile-friendly. The SSL expired. The agency that built it went quiet. You're paying for hosting but getting nothing. It might actually be hurting your reputation.
→ We'll replace it for $99/mo — and keep it current.
"I tried Wix but gave up"
You're a care professional, not a web designer. You don't have 20 hours to fight with templates, DNS settings, and email configuration. You shouldn't need to.
→ We do everything. You answer a few questions.
"Our auditor flagged our online presence"
NDIS Practice Standards require providers to share complaints processes, participant rights, and service information publicly. Without a website, you're technically non-compliant.
→ Every Launchpad site includes compliance pages.
The real cost of no website
Every week without a website is money and participants you're leaving on the table.
of participants say trust is the #1 factor when choosing a provider
of people won't engage a business without a professional website
registered NDIS providers have no website at all
One new participant per month pays for Launchpad 10x over.
If your website brings in even one additional referral per quarter, it's paid for itself many times over. Most providers see enquiries within the first week.
Live in 24 hours. Seriously.
No meetings. No design briefs. No waiting weeks. We built the process to be as fast as possible.
Sign up (2 minutes)
Your business name, suburb, services, and contact details. That's all we need to get started.
We build your site
We create your website, register your domain, set up your email, and handle SSL — all within 24 hours.
You review and refine
See your site and tell us what to change. Different photo? Updated copy? New service? We handle every request.
You get found
Participants and support coordinators find you online. Enquiries come in. You focus on what you do best — providing great care.
Everything you need. Nothing you don't.
One price covers everything. No surprise invoices, no add-ons.
Your own .com.au domain
yourbusiness.com.au — registered, configured, and managed. No touching DNS records.
Professional business email
hello@yourbusiness.com.au — set up and ready to use on your phone, Outlook, or Gmail.
SSL & security
The padlock in the browser. Automatic. Participants see your site is secure and trustworthy.
Mobile-first design
70% of your visitors are on phones. Your site looks perfect on every screen size.
Unlimited content updates
Need to change your hours, add a service, update your team? Just ask. No limits. No extra charges.
NDIS compliance pages
Complaints process, participant rights, Code of Conduct. The pages auditors check for, built in.
Local SEO
Structured data, meta tags, and Google Business integration so you show up when people search your suburb.
Appointment booking
Let participants and families book a call or meeting directly from your website. No back-and-forth emails.
Enquiry & referral forms
Custom forms for participant enquiries, support coordinator referrals, and job applications. Submissions go straight to your inbox.
3 design templates
Choose Modern, Warm, or Minimal — then pick your brand colour. Switch any time, no extra cost.
Lightning-fast hosting
Your site loads in under 2 seconds on a global edge network. No shared hosting. No downtime.
Start simple. Grow from there.
Every Launchpad site starts with a proven template — your services, your suburb, your contact details, ready to go. But it doesn't stop there.
Your site goes live with your core services, compliance pages, and contact details. You start getting found.
You review the site and request changes — updated copy, a different template, your logo uploaded. We handle it same-day.
A support coordinator finds your site and refers three new participants. The site has already paid for itself.
You add testimonials, expand your service descriptions, maybe upgrade to Growth for a blog and gallery. Your site grows with your business.
More than a website — a growth engine
A website is the foundation. But we can help you go further — building the systems that turn visibility into referrals.
Get found locally
- Google Business Profile setup & optimisation
- Local SEO so you rank for "NDIS provider [your suburb]"
- NDIS Provider Finder listing guidance
- Structured data for rich search results
Win support coordinator referrals
- Professional online presence they can share with families
- Clear service descriptions coordinators need
- Enquiry forms that make referring easy
- Downloadable service brochures
Grow your participant base
- Appointment booking integration
- Google Ads setup & management (Growth plan)
- Social media content support
- Analytics to see what's working
NDIS providers who market effectively can demonstrate they meet quality and safeguards requirements — building trust with participants, families, and support coordinators before the first conversation.Source: NDIS — Becoming an NDIS Provider
How does Launchpad compare?
| Launchpad | Web agency | DIY (Wix/Squarespace) | |
|---|---|---|---|
| Upfront cost | $0 | $2,000–$8,000 | $0 |
| Monthly cost | $99 | $50–$150 hosting | $30–$50 |
| Domain included | ✅ | Sometimes | Extra $20/yr |
| Business email | ✅ | Usually extra | Extra $6/mo |
| Time to launch | 24 hours | 4–8 weeks | You build it yourself |
| Content updates | Unlimited, free | $50–$150/change | You do it yourself |
| NDIS compliance pages | ✅ Built in | If you ask | ❌ |
| Booking & enquiry forms | ✅ | Extra cost | Plugin required |
| Mobile responsive | ✅ | Usually | Depends on template |
| Marketing support | Available (Growth) | Separate agency | ❌ |
| Ongoing maintenance | ✅ We handle it | Extra cost | You handle it |
Simple, honest pricing
No setup fees. No lock-in contracts. First month free. Cancel any time.
Everything you need to get online, get found, and stay compliant.
- Professional website design
- Custom .com.au domain
- Business email address
- SSL certificate & security
- 3 template options + brand colours
- NDIS compliance pages
- Unlimited content updates
- Local SEO setup
- Mobile-responsive design
- Fast global hosting
For providers ready to grow their online presence and referrals.
- Everything in Starter
- Google Business Profile setup
- Google Ads setup & management
- Appointment booking system
- Custom enquiry & referral forms
- Blog / news section
- Photo gallery
- Multi-page site (up to 10 pages)
- Social media content support
- Analytics dashboard
- Priority support (same-day changes)
Already have a website that needs replacing? We'll migrate you for free.
Common questions
I already have a website. Can you replace it?
Absolutely. Many providers come to us with outdated websites that cost thousands to build but haven't been touched in years. We'll create your new site, migrate your domain, and handle the switchover. You don't lose a day of uptime.
Do I need any technical skills?
None. We handle the entire setup — domain registration, DNS, hosting, email, design, SSL, everything. You answer a few questions about your business and we do the rest.
How do I make changes to my site?
Just tell us what you'd like changed. New phone number, updated services, different photos, changed hours — we handle every request, usually within 24 hours. There's no limit on requests.
Will this help with NDIS audits?
Every Launchpad site includes your complaints process, participant rights statement, and privacy information — the pages the NDIS Commission and auditors specifically look for. Several providers have told us their auditors were impressed.
What if I want to cancel?
Cancel any time. No lock-in contracts, no exit fees. We'll export your content and even help you move to another provider if you'd like. We keep you because you want to stay, not because you're stuck.
Why not Squarespace or Wix?
You could — if you have 20 hours to build it, the patience to figure out DNS and SSL, and the time to maintain it ongoing. Most NDIS providers we talk to don't. We do all of that for less than the cost of a Squarespace plan + domain + email combined.
$99/month — is that a lot?
It's less than most providers spend on a single support worker shift. And it's a fraction of what agencies charge for a comparable website ($2,000–$8,000 upfront + hosting). If your website brings in even one new participant per quarter, it pays for itself many times over. It's also a tax-deductible business expense.
Can I have booking forms and enquiry forms?
Yes. Starter sites include a contact form for enquiries. Growth plan adds appointment booking, custom referral forms for support coordinators, and job application forms. All submissions go straight to your email — no extra software needed.
Can you help us with marketing beyond the website?
Absolutely. The Growth plan includes Google Business Profile setup, Google Ads management, social media content support, and analytics. We help you get found by participants and support coordinators searching in your area — not just build a page and walk away.
Can I choose how my site looks?
Yes. We offer three design templates — Modern, Warm, and Minimal — plus five brand colours. You can switch templates and colours any time through your client portal, and request any content or layout changes.
Every day without a website is a referral you're missing.
Support coordinators are Googling providers in your area right now. Make sure they find you.